Last updated: June 1, 2026
This Privacy Policy describes how Qalam AI ("we", "our", "us") collects, uses, and protects your personal information when you use our website and purchase our products or services.
When you place an order or contact us, we collect the following information:
We do not collect payment card details. All payments are processed via UPI, and only the transaction reference number (UTR) is stored by us.
We use your personal information to:
We do not use your email address for unsolicited marketing communications. If we send any updates about products or services relevant to your purchase, you can opt out at any time by contacting us.
Your data is stored on secure servers. We implement reasonable administrative and technical safeguards to protect your personal information from unauthorised access, alteration, or disclosure.
Specifically:
No method of data storage is 100% secure. We will notify you promptly in the unlikely event of a data breach that affects your information.
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
Our website uses session cookies to maintain your cart and session state. These are essential cookies required for the site to function correctly. We do not use tracking cookies, advertising cookies, or third-party analytics that track your behaviour across other websites.
You can disable cookies in your browser settings, but this may affect certain functions of the website (such as the shopping cart).
You have the right to:
To exercise any of these rights, contact us at [email protected].
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.
For any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Qalam AI